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> Horrific Holiday Experience - Warning, Dog Friendly doesn't mean dog safe
Annieskel
post 29th Jun 2017, 9:01 pm
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hug.gif hug.gif hug.gif

There may have been a mare in season in with the stallion, this doesn't excuse the negligence of the owners of the land. Any animal can be dangerous if the circumstances are right, my brother was tossed by a cow when he was 8 years old.

I am sending Bungle Reiki and hope he makes a quick recovery. One of my dogs now at the Bridge was run over by a horse and cart, seeing the cartwheel go over her chest was horrendous so I understand, you are in shock and need to be careful, please see your doctor tomorrow, you may need help with the shock.



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Louwra
post 30th Jun 2017, 6:07 am
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Hope Bungle is recovering and will be none the worse for wear, and the same for you. Terrifying experiencce!

Maybe worth speaking Sykes about the experience, so that they are aware. Maybe they can advertise it a bit better!

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I Love MY Cookie
post 30th Jun 2017, 7:34 am
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Poor Bungle wub.gif Hope she recovers soon and sending hugs to you hug.gif

Katherine xxx


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Jeffrey's Mummy
post 30th Jun 2017, 8:54 am
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We had a horrible experience 10 years ago at a child and dog friendly cottage with secure garden. The secure garden had a 2ft high dry stone wall which was flat on the top about 1ft wide. Beneath this was a 10ft shear drop and a field full of rare breed cattle. yikes.gif We couldn't let Jeffrey off the lead in the garden and when we mentioned it was dangerous to the owner he replied that an elderly lab with poor eyesight had fallen down a couple of years ago and been gored by one of the highland cattle who had a calf. No remorse he blamed the owners for not controlling their dog properly "it wouldn't have happened if they used a shock collar". For the rest of the holiday the owner was horrible to us and we left early because we were certain the owner was going into the cottage when we were out. The only bright spot was later that year the cottage became dogs not allowed and finally was removed altogether. I learned to always ring before booking and chat to the owner about the dog friendly facilities like height of fences and whether they are solid.
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bridienme
post 30th Jun 2017, 12:37 pm
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QUOTE(Louwra @ 30th Jun 2017, 7:07 am) *

Hope Bungle is recovering and will be none the worse for wear, and the same for you. Terrifying experiencce!

Maybe worth speaking Sykes about the experience, so that they are aware. Maybe they can advertise it a bit better!


Sykes are trying to contact the owner but they cant get them to reply. We forwarded the insulting email to Sykes as well, after we had phoned to tell them the owner was sending nasty emails. Sykes were not amused with the owner but we are still waiting to see what Sykes are going to do about it.
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mokee
post 30th Jun 2017, 1:17 pm
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QUOTE(Jeffrey's Mummy @ 30th Jun 2017, 9:54 am) *

I learned to always ring before booking and chat to the owner about the dog friendly facilities like height of fences and whether they are solid.


I second this, I always email owners and ask specific questions to make sure holiday places are exactly what we are looking for nowadays after a horrible experience with a holiday home owner who was also a dog trainer. When I got home I found some awful reviews for her online, but during our stay I'd hired her for some help with my dogs whilst we were on holiday and within a few minutes of meeting me and the dogs for the very first time she told me to send two of my dogs back to the rescue so that they could be rehomed to somebody who was 'prepared to put the work in to fix their issues'. Other gems included 'dogs can't learn new behaviours once they get to three years old', 'your dog is aggressive and will probably need to be put to sleep because when he barks at me he stands his ground and doesn't run away and hide'. She was absolutely vile, had a horrible attitude and a very poor understanding of dog behaviour, but the guest book in the caravan sang her praises.

Even when my husband took the keys back as we left the holiday early and told her we wouldn't be requiring her dog training services any longer, she was still trying to flog him a pet corrector.

Nowadays I always get in touch with holiday home owners, without fail, before booking. I also tend to go on recommendation from other people who have had a good time there if possible too.

The bad experience I had was at Paddock Lodge in Escomb, County Durham. The owner is actually a member on here although she hasn't been online in years, I don't think. The caravan itself was lovely, her husband was very pleasant - we would have had a lovely holiday if we'd avoided her, unfortunately she absolutely ruined it for us and it took a good 9 months to repair the relationship with my youngest dog who was absolutely terrified of me after spending half an hour with her and her 'training methods'.

She moaned about everything - we weren't allowed to put dog poo in their rubbish bins (even double bagged) but were instructed to leave it in the council dog poo bin outside the property. She complained about my dogs barking (no, really). She was rude, condescending and utterly obnoxious and from reading online reviews from other people it seems I'm not the only one who got on the wrong side of her either.

Some people just aren't cut out for the hospitality industry, I think.

This post has been edited by mokee: 30th Jun 2017, 1:43 pm
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Dalsmum
post 30th Jun 2017, 2:08 pm
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You all had a terrible experience. I hope you recover well. It will take time.

I always check photographs of the property and the garden carefully.

I do not go in for pale carpets!

I have seen enclosed gardens that have 3 foot walls or fences or fences of three strands of wire. Now my last two retrievers would not have gone through that. They always stopped and waited to be told to go through a fence or a gate or over a style.

However, Murphy doesn't even see a wire fence. He runs through one without any hesitation in his stride and a 3 foot high wall would be child's play even though he is 12 1/2 years old.

We have been fortunate that we have always had good experiences with holiday accommodation but there is a difference in ' pets accepted' and 'pets welcome'.








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bridienme
post 30th Jun 2017, 4:09 pm
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After another sleepless night and continued outbursts of crying my hubby made me phone the doctor who has given me a short course of diazepam sad.gif
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Petmurf
post 30th Jun 2017, 5:26 pm
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QUOTE(bridienme @ 30th Jun 2017, 5:09 pm) *

After another sleepless night and continued outbursts of crying my hubby made me phone the doctor who has given me a short course of diazepam sad.gif

Oh sweetheart you are in shock and exhausted ❤️

Take the pills and be kind to yourself 😘
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ceri1
post 30th Jun 2017, 6:26 pm
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How awful. I once saw my oldest, Beans, trampled by cows and it was heart stopping. They just ran over him and weren't attacking. Luckily, he was also fine as it was a muddy field. I hope both you and your poor dog can get over this.
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Lab Lady
post 30th Jun 2017, 7:05 pm
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Am so sorry this happened, relieved that Bungle is going to be OK. It's just an awful thing to have happened and no wonder you are so shocked. hug.gif I think I found the Sykes Cottage involved and there's no mention of large horses being on site which there surely should be if non-resident dogs are going to be around ?
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bridienme
post 1st Jul 2017, 1:28 pm
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QUOTE(Lab Lady @ 30th Jun 2017, 8:05 pm) *

Am so sorry this happened, relieved that Bungle is going to be OK. It's just an awful thing to have happened and no wonder you are so shocked. hug.gif I think I found the Sykes Cottage involved and there's no mention of large horses being on site which there surely should be if non-resident dogs are going to be around ?


No, there isn't any mention of onsite horses. If there had been we would have avoided the cottage as Bungle hates horses when she sees them on the telly.

I have had a call from Sykes who say they are not going to do anything and it's not their fault. I'm sorry but as booking agents they do have responsibility for the safety of the people renting the cottage. They deny having any responsibility for safety!!!! They have asked the owner if they are willing to give a partial refund but they aren't interested. Out of pure decency I would have thought they would have give us the money back for the 3 days.

I have told Sykes I am going to go through the Small Claims court. They said we would have to do that against the owners but I am taking Sykes to court as they were the booking agents.

My husband is so angry because I needed a quiet week because of the ordeal of 2nd battle with cancer and because the chemotherapy this time is taking its toll. Sykes or the owner were not interested. I will never use them again.

Please, please be warned about this rental. If Bungle had been the kind of dog who attacked horses rather than one who ran away from them then the dog would have been killed.

I am now on Diazapam on top of everything else when all I wanted was a quiet, restful break.
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lolbeck
post 1st Jul 2017, 1:36 pm
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Only just seen this, bridienme. hug.gif Sending you all my very best wishes and I hope you all recover physically and emotionally soon. x x x
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pangolin
post 1st Jul 2017, 1:59 pm
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Very sorry to hear you had a bad experience, and glad Bungle is OK (albeit a bit bruised)

However, seeing your new post about taking this to court..I would perhaps seek some legal advice (you often get half an hour free), perhaps even try someone like Trevor Cooper who specialises in dog law. I imagine the lines would be quite blurred on how much responsibility the holiday lettings people had to provide adequate fencing and how much responsibility would fall on you as the dog owner to keep your dog under control.

It sounds a horrible experience and I certainly don't think you're wrong to complain - but I'm not sure legally how much of a claim you'd have (especially as it is a cottage on a farm - there'd be some expectations of it being on farmland with farm animals around) and the process may end up draining you emotionally and financially.
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bridienme
post 1st Jul 2017, 2:30 pm
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QUOTE(pangolin @ 1st Jul 2017, 2:59 pm) *

Very sorry to hear you had a bad experience, and glad Bungle is OK (albeit a bit bruised)

However, seeing your new post about taking this to court..I would perhaps seek some legal advice (you often get half an hour free), perhaps even try someone like Trevor Cooper who specialises in dog law. I imagine the lines would be quite blurred on how much responsibility the holiday lettings people had to provide adequate fencing and how much responsibility would fall on you as the dog owner to keep your dog under control.

It sounds a horrible experience and I certainly don't think you're wrong to complain - but I'm not sure legally how much of a claim you'd have (especially as it is a cottage on a farm - there'd be some expectations of it being on farmland with farm animals around) and the process may end up draining you emotionally and financially.


I can understand the onus to keep the dog under control but within 5 minutes of arriving at the cottage the owner knocked on the door as she was having to go away for a while for family business. She told us that it was perfectly okay to let the dogs to run free as all the fields and paddocks were securely fenced. She did not say don't let the dogs run freely as they can get under the paddock gates and gain access to the horses.
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